Privacy Policy
At Baan Agency, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information – Name, email address, phone number, billing address, and payment details when you purchase our services.
- Non-Personal Information – Browser type, device information, IP address, and website usage statistics.
- Marketing Data – Preferences, feedback, and communication history to improve our services.
2. How We Use Your Information
We use your information to:
- Provide and manage the services you purchase.
- Process payments securely via Stripe.
- Respond to your inquiries and provide customer support.
- Improve our website, marketing campaigns, and service offerings.
- Comply with legal obligations and enforce our agreements.
3. Payment Processing
We use Stripe to process all payments. Stripe may collect and process your payment information in accordance with their Privacy Policy. We do not store your complete credit card information on our servers.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data only with trusted third-party providers (such as hosting providers, analytics tools, or payment processors) necessary to deliver our services, and only under confidentiality agreements.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, and resolve disputes.
6. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for marketing communications at any time.
8. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings, but this may affect certain website features.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date."
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@baan.agency
Address: 127 N Higgins Ave, Ste 307d, Missoula MT 59802
Phone: 323-503-2199
Effective Date: August 13, 2025